At E-biozone, we strive to ensure your satisfaction with every purchase. Please read our Return and Refund Policy carefully for a smooth shopping experience.
1. Returns:
a. If you receive a damaged or defective product, please contact us within 7 days of receiving your order.
b. To initiate a return, provide clear images of the damaged or defective item along with your order number to info@e-biozone.in.
c. Our team will assess your request and guide you through the return process.
2. Eligibility:
a. Returns are only accepted for damaged or defective items.
b. Products must be in their original condition, with all packaging and tags intact.
3. Refunds:
a. Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund.
b. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within [number of days] days.
c. Refunds are issued for the cost of the product; shipping charges are non-refundable.
4. Non-Returnable Items:
a. Perishable goods, intimate or sanitary products, and digital downloads are not eligible for returns.
5. Cancellations:
a. Once an order is placed, cancellations are only accepted within [number of hours] hours. After this period, the order is processed for shipping and cannot be canceled.
6. Contact Us:
For any concerns or inquiries regarding returns and refunds, please contact us at info@e-biozone.in.
7. Changes to the Policy:
E-biozone reserves the right to modify or update this Return and Refund Policy at any time. It is your responsibility to review this policy periodically for any changes.
By shopping with E-biozone, you agree to abide by this Return and Refund Policy.
Thank you for choosing E-biozone for your herbal and home essential needs.